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SEDA RPVSP · CIDB G4 · Since 1985
SS Solar · Smart Energy · Eco Saving · Green Era
SS Solar technician checking an installed inverter and battery system
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SS Solar Care

Support that continues after installation

Every SS Solar installation includes Solar Care: a local team for technical questions, workmanship assurance, performance guidance, and after-sales service after handover.

Included with every install

Peace of mind during the first years of ownership

Solar Care is included with every SS Solar installation. It gives you a clear support path after commissioning, not a one-off invoice and a goodbye.

2-year Solar Care

Included as standard with every SS Solar installation.

Professional technical support

A local team to call when you have a question about your system.

Workmanship assurance

We stand behind the quality of the installation, not just the parts.

Wear & tear coverage

Specified wear-and-tear support for system components and wiring, subject to the coverage terms and exclusions in your quote.

Dedicated after-sales team

A clear point of contact after handover, not a dead end.

Compare support

Standard Solar Care or Solar Care Plus?

The standard plan establishes support from handover. Plus continues that relationship beyond the included period through an optional annual subscription.

Solar Care
Solar Care Plus
How you get it
Free with every install
Annual subscription
Support period
First 2 years
Beyond the first 2 years
Local technical & after-sales support
Included
Included
Workmanship assurance
Included
Included
Wear & tear support (per terms)
Included
Included
Dedicated after-sales contact
Included
Included
Support beyond the first 2 years
Not included
Included
Continued on-site service visits
Not included
Included
Priority after-sales assistance
Not included
Included

Exact scope, exclusions, annual fee, and any chargeable parts or labour are confirmed in the written quotation.

Solar Care Plus
Longer-term care for a long-term asset.

Coverage terms and Solar Care Plus options are confirmed with your quote.

Extend your support beyond the standard period

An annual subscription that extends support beyond the standard period, with continued access to our team, on-site service support, and the coverage stated in the selected plan.

  • Continued technical support after the standard period
  • Continued on-site service support
  • Wear-and-tear support for system components & wiring, subject to plan terms
  • Priority after-sales assistance
  • Greater peace of mind for long-term ownership

Solar is a long-term asset, not a one-day job

A well-installed system runs for decades. Over that time you may need monitoring help, warranty guidance, a performance review, a battery expansion, or technical support. Solar Care makes that after-sales promise visible before you sign, not a surprise afterward.

Want support built in? Talk to us
Ready to save up to 90% on TNB?

Free site visit + itemised quote.

No obligation. We measure your roof, file eATAP, and design a system sized to your bill.

Savings of up to 90% depend on system size, daytime usage pattern, roof orientation and shading. T&C apply.